Everything people ask before they call

We review many and take few. We take a case when the records and a physician’s opinion point to care that fell short, real harm from it, and losses that justify the work.

Care that a careful provider in the same field wouldn’t have given in the same situation. A bad result alone isn’t enough.

No. We request them with your signed release. If you have letters, bills or discharge papers, keep them handy.

Nothing to review. If we take the case, the fee is a share of any recovery and nothing if there is none. Costs such as records and expert reviews are explained in writing first, and the agreement says whether you owe them if there is no recovery.

Review takes weeks to a few months, depending on how fast providers send records. A case that goes forward takes much longer, and we’ll give you an honest range.

Sometimes. Who may bring it and how long they have depends on the state, so please call and ask.

Not from us. We don’t contact a provider until you sign a release, and then we ask only for records.

We can often work by phone and video and gather records by mail. Tell us where care took place and we’ll say whether we can help.