Nursing-home neglect
When a parent isn’t cared for, the care plan tells the story
Residents depend on staff for the basics. When food, fluids, turning, medicines or watching fall short, the harm shows up in bruises, sores, weight and falls, and also in the paperwork.
If your parent is still in the facility, the first call is about safety, not a claim. After that we gather the care plan, staffing notes, incident reports and medication records, and have a clinician read them.
What we ask for
The care plan, and whether staff followed it
Incident reports and how soon families were told
Medication records against what was prescribed
Skin, weight and hydration checks over time
Staffing on the days the harm happened
What families have described
Care homes, assisted living and rehab stays. If you’re unsure, ask.
Falls with no explanation
An injury without a clear account of how it happened or why it was missed.
Pressure sores
Skin breakdown that grew because turning and checks didn’t happen.
Dehydration or weight loss
Fluids and meals not offered, or not noticed when they weren’t taken.
Medication mistakes
A wrong dose, a missed dose or the wrong drug entirely.
Unexplained injuries
Marks, fractures or changes in behavior no one reported to the family.
Call buttons that go unanswered
Long waits for help, and care that arrived too late.
Care-home questions
My parent is still there. What do I do first?
Make sure they’re safe, and ask for a care conference and a copy of the care plan. Call us before you sign anything the facility gives you.
Who can bring a claim?
Usually the resident, or a family member or representative acting for them. If your parent has died, other rules apply, and we’ll explain which.
Isn’t this just part of getting old?
Aging brings real decline, and we’ll say when that’s what the records show. Sores, dehydration and unexplained injuries are different, and care plans exist to prevent them.
Worried about a parent’s care?
Tell us what you’ve seen. We’ll start with safety, then the records.
We review your case at no charge. If we take it, our fee is a share of any recovery and nothing if there is none. Case costs, such as records and expert reviews, are explained in writing before you sign, and the agreement says whether you owe them if there is no recovery.